By Davide Costella
REWARD. Just by reading this word, your memory can be stimulated to recall those experiences you have had linked to REWARD and a given thought or behavior can be triggered. This process is totally unconscious. The aim of this article is to raise your awareness about how you process rewards.
I recently went through a stimulating and successful period in my life where I achieved a number of milestones, one after the other. I enjoyed successes that were both private and business-related, some quite impactful, others slightly less.
During this time, there was one situation that had a strong emotional impact on me and triggered a totally different way of thinking about rewards. This particular project was a long and cumbersome one -- one of those projects where you give 150%, where personal reward is the real drive, not bonus or promotions.
My epiphany moment occurred when the project finally went live. Due to geographical distance, I was unable to celebrate with the rest of the team. Although I received some compliments, I did not feel completely rewarded. An emotional thunderstorm hit me and triggered various questions and some lessons learned about how we reward ourselves. See the points below. Before you read these points, remember that the actual definition of reward is: Something of value given in return for an act. ... Click 'Read More'...
by Davide Costella
Having worked in the supply chain field in big organizations for quite some time, I have heard a few times how number-driven we are, how we trust metrics, lean six sigma methods over an empathetic, listening and coaching approach.
I can counteract this argument with an authentic success story, a story of people over numbers.
It is January. It is raining. It is cold and foggy. The holidays are just over and a big project meant to improve the warehouse operations of our third party logistics is assigned to me. It is the kind of project that has a huge scope, resources still unknown, challenging timelines and tons of traveling involved. Sound familiar? Well, it turned out to be one of the greatest personal experiences and most successful projects I have ever worked on. And you know what made it such a masterpiece? People. Yes, you heard that right: People.
So what made it so different from any other supply chain project? What did we do to make people more significant than the usual key performance indicators (KPIs)?
None of these are magic tricks. They are things that will work only if you truly believe in what you're doing.. If you do not, it is better you do not practice them at all or you will likely cause the opposite effects.
If you strongly believe in people over numbers, share this post as many as you can. Let others be inspired as well!