How to Deal with Passive Aggressive Behaviour

By Suzie Doscher
 
Being subjected to passive aggressive behaviour from anybody -- be this in a shop, at home, in school or at work -- can be not only confusing, but also hurtful and uncomfortable.
Frequently this behaviour and manner of speaking come from someone who has not learned how to express emotions, let alone negative ones. Instead of being in touch with their feelings, they redirect these emotions in a passive aggressive manner. Usually the person is not even aware of it.
Obviously this is a generalization and in no way should be thought of as the truth for everybody who behaves passive aggressively. Sometimes people are just having a bad day and letting it out with inconsiderate and disrespectful manners.
Common characteristics of passive aggressive people: ...click 'read more'

• Having difficulty explaining the reason for their anger; they might not even know what lies underneath it all
• Being negative and aggressive on a regular basis
• Being unreasonable
• Blaming others for personal failures 

• Exaggerating the depth of problems
• Feeling unappreciated or misunderstood

• Being negative even when things are going well 


 
Many cultures teach from a young age to suppress negative feelings, some even encourage to suppress all feelings and hide behind extreme politeness! Think of the famous ‘stiff upper lip.’ Not allowing feelings to surface, as well as not expressing emotions can lead to passive aggressive behaviour. We are emotional beings; we all have emotions even if we do not always like what we are feeling.
 
Here are some helpful tips to consider:
 

• The first step is not to allow yourself be drawn into a power struggle.
  
  
• You do this by catching the other person’s behaviour and finding a way to see it for what it is: uncalled for aggressive words or behaviour directed either at you or into the room.
  
  
• Attempt to ‘act not react,’ buy yourself some time to understand what is going on. If it is too difficult to do so in that very moment, excuse yourself, find a place where you can stay for a few minutes and gather your thoughts. When and if at all possible keep your distance from the person.

• If the person is a good friend or family member who is showing signs of frustration or annoyance but claiming nothing is wrong, point out that their tone of voice and behaviour are communicating a different message. Maybe they will open up and tell you what is bothering them.
  
  
• If the situation allows, show empathy by reflecting the person's suppressed feelings. You do this by acknowledging that you heard what was said, e.g., “I understand you are upset about..... That cannot be easy. What exactly would you like to be able to change about the situation, if you could?”
  
  
• Remember, you cannot change people, but you can change how you react to them. Reasons for passive aggressiveness are complex and deep-seated. It is not your responsibility to help or change the person. Focus on what you can influence –– your reaction.
• If you have no choice but to interact on a regular basis, attempt to put a stop to potentially damaging patterns as soon as possible. Tolerating passive aggressive behaviour will only encourage it to continue.

The negative emotions that lead to passive aggressive behaviour are, in fact, offering an opportunity to grow and change. If you find yourself behaving a little passive aggressive, see it as an opportunity to grow. This is a time when you can engage a life coach, a good book or the wisdom of a close friend.

In conclusion, although passive aggressive people are not pleasant to deal with, there are actions you can take to not allow this behaviour to drain you.
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