Coaching Blog
The Coaching Group Of Switzerland

By Karen Bridbord, Ph.D., Licensed Psychologist and Organizational Consultant
When I wrote about the inflection of workplace culture back in May, I was expecting the pandemic to be a distant memory by now. Remember when we all thought it was going to last three weeks? Yet today, six months into the most significant global health crisis of our lifetime, we find ourselves still grappling with uncertainty.

Instead of creating new rituals to uplift and ground us as we find ourselves, as I recommended in the beginning of the pandemic, we now must find a way to sustain ourselves. We’re collectively exhausted. This pandemic is a marathon, not a sprint, and we need to act accordingly. This includes adjusting our company values and how they’re operationalized in our organizational cultures.

By Suzie Doscher, Executive & Life Coach and Self-help Author 
When a company focuses solely on reaching targets and continually pushes employees to reach these goals, the side effects often result in a high turnover and burnout rate. Ironically, this can cause the company NOT to achieve its targets in the desired timeframe. Pushing too hard in one direction results in an inevitable push back from the opposite direction. This is a law of nature that applies to the business world as well. 
 
Stressed employees trying to reach sometimes unrealistic or unnecessary targets tend to operate at half of their capacity. They start to make mistakes and lose track of the details amid their overwhelming work schedules. They tend to suffer physically exhaustion as well. All of this hurts productivity, the very thing the company is trying to increase. ​

By Marcel Schwantes
In 2016, the World Economic Forum released its fascinating Future of Jobs Report, where they asked chief human resources officers from global companies what they saw as the top 10 job skills required for workers to thrive by 2020.

One skill projected for success in 2020 that didn’t even crack the top 10 list in 2015 was — you guessed it — emotional intelligence.

According to many experts in the field, emotional intelligence has become an important predictor of job success for nearly two decades, even surpassing technical ability.

In one noteworthy CareerBuilder survey of more than 2,600 U.S. hiring managers and human resources professionals, it was found that “fifty-nine percent of employers would not hire someone who has a high IQ but low [emotional intelligence].”

In fact, 75 percent of survey respondents said they’re more likely to promote someone with high emotional intelligence over someone with high IQ.
​
Companies are placing a high value on workers with emotional intelligence for several reasons. In my own studies and observations over the years as a leadership coach, here are six that really stand out....

By Adam Fridman
​"Purpose Inspires, Values Guide, Habits Define."
Purpose is the why of your organization. Purpose is what gives work meaning. But purpose is in danger of becoming "GWOP" - Goals Without Plans - unless it is aligned with your culture. Putting it another way, purpose is about where your company's journey is taking you. Culture is the combination of values and habits that will get you there.

Purpose, Values or Culture: What's the Difference?
Some people confuse the ideas of purpose, values and culture. They are three similar but distinct concepts. If purpose, values and culture were a math equation, they'd look something like this:

• Purpose = Direction
• Culture = Values + Habits that support purpose

By Rebecca Muller, Assistant Editor at Thrive Global

​It’s incredibly gratifying to achieve a goal you’ve set for yourself, but the real challenge often begins after you hit your target, when you have to maintain the practices you have begun in order to see prolonged success. According to a new Stanford study published in the Journal of Personality and Social Psychology, individuals are more likely to continue their positive habits after the fact if they see their goal achievement as “completing a journey” instead of “arriving at a destination.”

The researchers looked at people who managed to reach their individual goals and continued succeeding afterward, and asked which mindset allowed for their continued wins. “This question is critical, because it helps us to redefine success,” study co-author and General Atlantic Professor at Stanford Graduate School of Business, Jennifer Aaker, Ph.D, explained in a statement. “It moves us from focusing on the short-run win associated with attaining a goal, to the longer-term benefits associated with continued improvement after the goal.”

Dianna Anderson,
Dianna is the thought leader behind Cylient's unique, comprehensive approach for instilling coaching cultures. 
Is building a coaching culture for your enterprise a strategic priority for your organization in 2019, or does it fall further down the list in the “nice to do someday” category? If building a coaching culture isn’t at the top of your priority list, here’s why I think it should be:

I believe that many of the top priorities that Learning and Development professionals focus on are actually symptoms of using traditional “direct and correct” leadership approaches to try to manage our current multifaceted, ever-changing work environments.
​
Here’s why I think that:
When people lead by telling people what to do, and then correcting them when they think they are “wrong,” it teaches the people they are leading to:

• Wait to be told what to do, which causes inertia, particularly when it comes to making any kind of change happen.
• Avoid taking initiative because they may be sanctioned, sometimes in subtle but impactful ways, for choosing the “wrong” approach.
• Only propose ideas that their manager will understand and grasp quickly because those are “safer,” resulting in lack-luster innovation.
• Avoid being accountable for things they can’t control, which can become a pretty long list as the most pressing issues become increasingly complex.

By Marcel Schwantes, Principle and Founder, Leadership from the Core

In an effort to increase leadership thinking and awareness about the new measures of success, this one may be hard to swallow for some of my readers, but here it goes.
Research on positive organizational scholarship has revealed a powerful weapon for creating happier workplace cultures and more loyal and committed employees who produce better work. It comes down to one word: kindness.

Before I get into the business case for kindness, I have to ask: Why don't we see more kindness at work? Why aren't more decision makers jumping on this bandwagon, if it means leveraging it for business impact and bottom line results? Because the perception of this soft and fuzzy word implies that it's only fit for "doormat" and weak leaders, much like other counterintuitive powerhouse leadership words like empathy, transparency, and vulnerability. And that's a shame.