by Key Step Media Time to read: 4 min.
Whether you are a team leader or a member of a team, you will likely encounter situations in which you need to offer criticism or constructive feedback. While this can be difficult, giving feedback is a necessary part of leadership and being a member of a team. Teams that openly address counterproductive behavior create an environment that fosters continuous development, learning, and innovation. The ability to give effective, emotionally intelligent criticism is essential to high levels of team performance.
What Does It Mean to Offer Effective Criticism?
People who give effective criticism balance empathy and an understanding of the person they are giving feedback to with an objective and calm demeanor. They have developed trust through interpersonal understanding and compassion. They know team members’ strengths, weaknesses, and unique abilities. They know if someone would rather receive feedback one on one, or if they are fine with a group setting. They offer objective criticism and deliver it calmly, without divisive emotions.
Written by marcandangel
As Maria Robinson once said, “Nobody can go back and start a new beginning, but anyone can start today and make a new ending.” Nothing could be closer to the truth. But before you can begin this process of transformation you have to stop doing the things that have been holding you back.
Here are some ideas to get you started:
by Suzie Doscher
Emotional Intelligence can be defined as having:
I believe your Personal Power is intact when you:
By Andy Molinsky
Few people like to deliver bad news. But the ability to do so with grace and compassion is an essential skill for any leader or manager. Here are some essential tips I’ve discovered based on interviews with more than 40 managers about delivering bad news in a professional and compassionate manner.
1. Prepare for the conversation.
You never want to "wing it" when delivering bad news. The conversation can get heated and emotional. Sometimes people receiving negative news feel it's unfair. They want to fight back and argue. And as a person delivering the message, you can't let this happen. You need to control yourself in a way that diffuses a potential conflict instead of fueling the fire. You want to prepare for what you're going to say (even potentially scripting out a few opening phrases). You want to prepare for their reaction - and for your reaction to their reaction.
by Suzie Doscher
Addressing the issue would bring clarity and awareness. And yet it is fascinating how quickly talking about a topic that, in fact, is hurting everybody in some way or another is avoided. The problem could be dealt with and a sense of clarity, peace, and calm could return. Yet the elephant, the sometimes very large elephant, is ignored and walked around, everyone trying to pretend that athe elephant does not actually exist.
Imagine you are in a situation with an elephant in the room. For example, let us say the issue is a miscommunication.:
By Chelsea Catlett
Smart ways to handle your next heated situation, shared by Nadia Lopez. She should know — she’s a school principal.
Nadia Lopez, founding principal of Mott Hall Bridges Academy, is no stranger to a challenge. When she opened the school in Brownsville, Brooklyn — one of the most underserved and violent neighborhoods in New York City — she did it with knowledge that it would be no easy task. “In challenging spaces, the greatest challenge is that we don’t know what’s causing the challenge — you can’t see it correctly, so you can’t ask the right questions,” says Lopez. Armed with a quiver of experience from her corporate and education backgrounds (she previously worked at Verizon and as a teacher in Fort Greene, Brooklyn), Lopez has faced innumerable obstacles with perseverance, grace and immutable passion. Here she shares some of her favorite ways to dial down conflict — applicable in situations far beyond the classroom.
Article by Jeff Haden posted in Linkedin
We can all spot a great employee: she's dependable, proactive, hardworking, a great leader, and a great follower. She brings a wide variety of easily defined -- but hard to find -- skills to the table.
Some employees, though, are exceptional. They have skills and qualities that aren't evaluated on performance appraisals but make a huge impact on that individual's performance, the performance of the people around her, and especially on the company's results.
Here are eight signs an employee is truly exceptional:
By Suzie Doscher
Instead of focusing on classic New Year's Resolutions:
Change your thinking in order to invest your time and energy to grow and develop yourself. Have a major impact on your home life as well as your professional life, no matter what your position is -- boss, leader or team member -- with some personal development.
Many of your desired 'resolutions' will be resolved with this approach.
In fact, with time all of the habits you wish to change will be replaced with habits that leave you calm, satisfied, fulfilled, stimulated, energized and healthy. You will feel better, look better and be a better person. You can 'grow into your skin' - be the person you know you are. ...Click 'read more'
Good advice from Laura Berman Fortgang
I have no tax advice for you. Nothing you should do to your lawn before the next season hits. Nor do I have anything to say about your frequent flier miles or doctor visits and insurance deductibles.
I DO however, have three must-do’s that will help you walk into a new year with more energy, peace, and hope.
REPAIR a Relationship
Nobody is perfect. Maybe there is someone you are on the outs with or someone who is holding a grudge against you. There is no better time than the present to address it. Think of the possibilities of a new year without the stress or aggravation of this energy drain.
Perhaps there is such a relationship, but a heart to heart is just not possible. In that case, forgiveness is the only option. Whether you can speak to the person about it or not, work on forgiving what they did to you. If they are mad about something you did, forgive them for withholding their friendship, love, or approval of you.
People behave within the limits of their own growth and experience. Forgive and move on.
Do it for yourself, not for them. ...Click 'Read More' for the other two things...
by Suzie Doscher,
As Henry Ford so wisely stated: "If you think you can, or cannot - either way you are right".
In other words if you think and therefore believe something to be true, then it is your truth.
If you are not quite 'the person you want to be,' then it pays off to find out if it is a thought (belief) holding you back.
The thought could be anything from 'I do not know how,' 'I do not have any support,' 'I do not know where to start,' 'I am uncertain about this,' etc. ... Click 'Read More' below