We typically think of intelligence in terms of knowledge or cognitive reasoning ability, but there’s another kind of intelligence that’s just as important -- if not more so -- in a business environment.
Emotional intelligence refers to someone’s ability to read, feel and respond to emotions, within both himself (or herself) and others. And, yes, that may seem like a phenomenal quality to have when managing personal relationships, but you'd be surprised to learn how much emotional intelligence can affect your productivity, as well.
Tenets of emotional intelligence in the workplace
You've just read a basic definition of emotional intelligence, but let’s look at how it functions in the work environment. The way I see it, emotional intelligence manifests in three main dimensions:...
by Suzie Doscher
The reason "Just think positive" drives me crazy is that in order to really "think positive," a positive mind-set is necessary. Even naturally positive thinkers can have moments of drifting off into negative thoughts. But their strength is to return to a more positive approach rather than get trapped in the negative place of doom and gloom.
To 'just think positive' it is indeed necessary to have a positive mind-set.
When you are struggling to stay positive about something, you are probably feeling stressed. This might be the result of feeling uncertain or lacking clarity about the situation, person or project, or any number of other reasons. So when I hear that the advice given by a helpful, supportive friend or colleague is to just think positive, I usually will ask: “And exactly how do you suggest your friend or colleague does this while feeling stressed?”
By Adam Fridman
"Purpose Inspires, Values Guide, Habits Define."
Purpose is the why of your organization. Purpose is what gives work meaning. But purpose is in danger of becoming "GWOP" - Goals Without Plans - unless it is aligned with your culture. Putting it another way, purpose is about where your company's journey is taking you. Culture is the combination of values and habits that will get you there.
Purpose, Values or Culture: What's the Difference?
Some people confuse the ideas of purpose, values and culture. They are three similar but distinct concepts. If purpose, values and culture were a math equation, they'd look something like this:
by Travis Bradberry
The ability to manage your emotions and remain calm under pressure has a direct link to your performance. At TalentSmart, we have conducted research with more than a million people and found that 90 percent of top performers are skilled at managing their emotions in times of stress in order to remain calm and in control.
There is some startling research that explores the havoc stress can wreak on one’s physical and mental health (such as this Yale study, which found that prolonged stress causes degeneration in the area of the brain responsible for self-control). The tricky thing about stress (and the anxiety that comes with it) is that it’s an absolutely necessary emotion. Our brains are wired such that it’s difficult to take action until we feel at least some level of this emotional state. In fact, performance peaks under the heightened activation that comes with moderate levels of stress. As long as the stress isn’t prolonged, it’s harmless.
By Jessica Hicks, Editorial Fellow at Thrive Global
Knowing how to delegate is essential to successful leadership, but it’s a skill that can be challenging. Some managers don’t like to hand over responsibility, while others might be nervous about appearing disengaged — but what these leaders don’t realize is that delegating can provide growth opportunities for their colleagues, and reduce stress for the entire team.
Plus, managers need additional support. A recent Gallup report found that managing various types of employees and stakeholders can escalate stress for managers, who “need protected time to think, do their own work, and respond to requests.”
If you’re a manager who’s unsure how to hand over a task, check out these tips to make the process more thoughtful and effective:
By Rebecca Muller, Assistant Editor at Thrive Global
It’s incredibly gratifying to achieve a goal you’ve set for yourself, but the real challenge often begins after you hit your target, when you have to maintain the practices you have begun in order to see prolonged success. According to a new Stanford study published in the Journal of Personality and Social Psychology, individuals are more likely to continue their positive habits after the fact if they see their goal achievement as “completing a journey” instead of “arriving at a destination.”
The researchers looked at people who managed to reach their individual goals and continued succeeding afterward, and asked which mindset allowed for their continued wins. “This question is critical, because it helps us to redefine success,” study co-author and General Atlantic Professor at Stanford Graduate School of Business, Jennifer Aaker, Ph.D, explained in a statement. “It moves us from focusing on the short-run win associated with attaining a goal, to the longer-term benefits associated with continued improvement after the goal.”
Dianna is the thought leader behind Cylient's unique, comprehensive approach for instilling coaching cultures.
Is building a coaching culture for your enterprise a strategic priority for your organization in 2019, or does it fall further down the list in the “nice to do someday” category? If building a coaching culture isn’t at the top of your priority list, here’s why I think it should be:
I believe that many of the top priorities that Learning and Development professionals focus on are actually symptoms of using traditional “direct and correct” leadership approaches to try to manage our current multifaceted, ever-changing work environments.
Here’s why I think that:
When people lead by telling people what to do, and then correcting them when they think they are “wrong,” it teaches the people they are leading to:
By Zaria Gorvett
The Power of One Hour
There’s a scene in the classic sitcom The Office, where David Brent – the ultimate cringe boss, with zero self-awareness – is doing some motivational speaking. “Laughter is the best medicine,” he says, explaining to his staff that it reduces stress and that he likes to do it several times during the working day. He demonstrates the technique by bursting into a solo manic cackle; though it only lasts about 30 seconds, it seems to go on forever. The whole room stares back in lethal silence.
It turns out that, for once, Brent may have been onto something. He was inadvertently describing what experts call a “microbreak” – any brief activity that helps to break up the monotony of physically or mentally draining tasks. They can last anywhere from a few seconds to several minutes and involve anything from making a cup of tea to stretching or watching a music video.
Though the breaks are tiny, they can have a disproportionately powerful impact – studies have shown that they can improve workers’ ability to concentrate, change the way they see their jobs, and even help them avoid the typical injuries that people get when they’re tied to their desks all day.
By Suzie Doscher, Executive Coach and Life Coaching focusing on Personal Development,
You have a goal, but are worried you will not achieve it. So many issues are popping up that need dealing with, obstacles and other unexpected ‘stuff’ keeps interfering with your daily plan and / or overall daily structure. Stress kicks in, which means focusing is harder and so less is achieved … sound familiar?
All of these thoughts and mind chatter do not have to result in you getting off track or losing sight of your goal. The trick is to take charge of your thinking and push the ‘reset’ button. By this I mean, ‘reset’ the moment, not the direction you are heading or the goal you intend to achieve.
Resetting the moment means handling whatever is causing you stress. Stress is an emotional issue and will not vanish with the flick of a switch in your brain. Unless, of course, you already....
By Arianna Huffington, Founder & CEO
In 2016 I founded Thrive Global “to end the stress and burnout epidemic,” citing the Belgian philosopher Pascal Chabot’s definition of burnout as “civilization’s disease.” And this week, burnout was elevated by the World Health Organization from a built-in feature of our always-on world to a fully defined “occupational phenomenon” that stems directly from our collective crisis of workplace stress.
It’s a real milestone to have the World Health Organization for the first time include burnout in its handbook International Classification of Diseases and Related Health Problems. Burnout, according to the entry, is “a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.” It is characterized by three key factors: “feelings of energy depletion or exhaustion; increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job; and reduced professional efficacy.”
Self-Help Book / Personal Development